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Telecommunication Software Development

Software Development
Elinext implies and follows the best practices to provide high-quality telecom software development services to providers, independent telecom vendors, and system integrators worldwide. We partner with startups, small businesses, and large communication companies from all over the world.
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Telecom Providers Often Struggle With
Why Choose Us
We list the most common pain points of our clients here:
High Costs
Coverage Outages
Poor Customer Service
Big Number of Invoice and Billing Disputes
High Costs
/ 01.

Both wireless and cabled telecommunication networks require extensive, cost-intensive infrastructure. Internet communications solutions often turn out to be cheaper in the long run.

Coverage Outages
/ 02.

Equipment failure, network congestion, and other possible “difficulties” that might arise in the most unexpected moment can have a negative effect on the company’s overall performance. That is why you have to choose a reliable software developer for your telecom solutions.

Poor Customer Service
/ 03.

This is one of the major telecommunication problems for telecom-related companies. And here is where business support systems such as CRMs help by increasing customer satisfaction rates.

Big Number of Invoice and Billing Disputes
/ 04.

Billing telecom clients is a true pain for the providers as it is really hard to keep track of the finances over invoices and other documents. Elinext designs the solutions that would ease up your administrative burden.

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Telecom Software Solutions We Develop

Our Expertise
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Elinext provides its clients with custom telecom software development and maintenance services. We work on developing both Operations Support Systems (OSS) and Business Support Systems (BSS). Our portfolio also includes corporate portals and video conferencing platforms, mobile apps that include voice video streaming and other rich functionality.

Operations Support Systems

OSS
VoIP services
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We develop VoIP services that allow end-users to make calls to any spot of the world via the Internet.

  • Customer billing
  • Stats management
  • Tariff plan management

As for company owners, it allows customizing settings for end-users to categorize them.

Business Telephony VoIP Solutions
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Our developers design cloud-based telecom solutions and customize communication products for business needs. Among the functions that these solutions include are:

  • Queue management
  • Conference calls
  • Data reports and dashboards
  • Security authentication
Monitoring Software Solutions
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Our custom software solutions allow tracking and making actions accordingly on the whole range of different activities, such as:

  • Network resources inventory
  • Performance management
  • Fault management
  • Fraud protection

Business Support Systems

BSS
CRM Systems
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Telecom companies are capable to engage with customers in multiple ways with the help of Elinext CRM solutions:

  • Account management: tracking order history, channel activity
  • Loyalty program management: personalized tariffs, promos and information on services and products
  • Predicting customer churn rate and preventing its growth with the help of advanced analytics.
Learn more
ERP Software Solutions
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ERP software solutions allow telecom companies to remain technologically and economically viable.

Such software also opens up market opportunities and might serve as:

  • Asset Management System
  • Finance and Regulatory System
  • Sales and Distribution Modules
  • Human Resource Management System
Learn more
Billing Systems
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Elinext Software allows real-time billing, invoicing and charging. Customers have instant control over selected telecommunication plans and could switch to some other offering if needed.

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