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Telecommunication Software Development

Software Development
Elisoft specializes in delivering custom telecom software solutions, adhering to high-quality standards for telecom providers, independent vendors, and system integrators worldwide. We work with various companies, ranging from startups to large communication enterprises across the globe.
Challenges Faced by Telecom Providers
Why Choose Us
Telecom providers often encounter several common problems, including:
Infrastructure Costs
Service Interruptions
Customer Service Issues
Billing and Invoice Conflicts
Infrastructure Costs
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Building and maintaining both wireless and wired networks requires substantial investment. Over time, internet-based communication solutions can offer more cost-effective alternatives.

Service Interruptions
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Issues like equipment failures or network congestion can occur unexpectedly, impacting overall service quality. Reliable telecom software is essential to prevent or address these problems promptly.

Customer Service Issues
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Telecommunication companies often struggle with maintaining quality customer service. Implementing effective customer relationship management (CRM) systems can improve customer engagement and satisfaction.

Billing and Invoice Conflicts
/ 04.

Tracking finances across multiple invoices and billing documents can be complex for telecom companies. Elisoft offers software solutions that simplify these administrative processes, easing the burden on service providers.

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Telecom Software Solutions Developed by Elisoft

Our Expertise

Elisoft offers telecom software solutions tailored to meet the specific needs of the industry. We specialize in the development and maintenance of Operations Support Systems (OSS) and Business Support Systems (BSS), as well as creating corporate portals, video conferencing platforms, and mobile applications with voice and video features.

Operations Support Systems (OSS)

OSS
VoIP services
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Elisoft provides internet-based telephony solutions for seamless global calling, tailored for businesses.

  • Customizable billing systems
  • Usage statistics management
  • Flexible tariff plans based on customer segments
Business Telephony Solutions
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Our team creates cloud-based solutions for businesses that require enhanced communication capabilities. These services include:

  • Queue management for calls
  • Support for conference calls
  • Detailed data reporting and performance dashboards
  • Enhanced security and authentication protocols
Network Monitoring Solutions
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We design software for monitoring key network activities, such as:

  • Inventory management of network resources
  • Performance tracking and optimization
  • Fault detection and management
  • Fraud protection systems

Business Support Systems (BSS)

BSS
CRM Systems
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Our CRM systems help telecom providers engage more effectively with their customers. Features include:

  • Tracking of account history and activity across channels
  • Managing loyalty programs and tailored offers
  • Analytics for predicting and reducing customer churn
Learn more
ERP Solutions
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Elisoft develops ERP systems to keep telecom businesses competitive, focusing on automating critical functions like:

  • Asset and resource management
  • Financial management and regulatory compliance
  • Sales and distribution oversight
  • Human resource management tools
Learn more
Billing and Invoicing
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Elisoft creates real-time billing software that helps customers manage their plans instantly, with flexible invoicing options that allow them to switch to different services when needed.